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Org Assistant overview

The Org Assistant is a chat that answers questions about your Salesforce org's configuration in plain language. Ask "How is the field Invoice_Total__c populated?" or "What does the Escalate Priority Cases Flow do?" and get an answer grounded in your org's actual metadata — with the relevant components cited by name.

[SCREENSHOT REQUIRED: Org Assistant chat with a question about a field and a cited answer]

Who it's for​

  • Admins untangling how automations, validation rules, and integrations interact.
  • Developers exploring an unfamiliar org before making changes.
  • Business users who want a plain-language explanation of "why did this record change?" without reading Flows and Apex themselves. The assistant adapts its tone — technical when you are, plain-language when you're not.

What it can see (and what it can't)​

The assistant is grounded exclusively in the metadata snapshots captured by your Metadata Change Tracker:

  • ✅ Configuration and code: objects, fields, Flows, Apex, validation rules, layouts, permission sets, and every other captured metadata type — including their change history across snapshots.
  • ❌ No record data. It cannot see, query, or reveal your business data.
  • ❌ No live org access. It reads only captured snapshots, so its answers describe your org as of the latest capture.

Answers describe what your metadata is configured to do. Whether something actually ran in production (a specific record's history) is outside its view.

Before you start​

The assistant needs a Metadata Change Tracker with at least one completed capture for the org. If you haven't set one up yet, start with Create a tracker — the assistant's org picker only offers orgs that have captured snapshots.

Privacy​

Conversations are ephemeral — bluefactory does not store your chat history. Each conversation starts fresh.

Ready to try it? See Asking questions.