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IP Whitelist

The IP Whitelist (Enterprise plan) restricts sign-in to your bluefactory account to trusted networks. When no ranges are configured, all IP addresses are allowed; as soon as ranges exist, sign-ins from outside them are refused — for both Salesforce and email sign-in.

Only account owners can manage IP ranges; members see the list read-only.

Adding a range​

  1. Go to Settings → IP Whitelist and click Add IP range.
  2. Fill in:
    • Description — a label like Office network.
    • From (IPv4) — the first allowed address, e.g. 203.0.113.0.
    • To (IPv4) — the last allowed address, e.g. 203.0.113.255. Both ends are inclusive.
  3. Click Add range.

[SCREENSHOT REQUIRED: IP Whitelist page with configured ranges]

Before you lock the door​

Add your own network first

The whitelist takes effect at the next sign-in. Make sure the range covering your own current IP address is in the list before you sign out — otherwise you'll lock yourself out and need to contact support.

  • Include your office network(s) and your VPN's egress addresses.
  • Remote workers without a VPN will be blocked — plan for how they connect first.
  • Ranges can be deactivated or deleted at any time by an owner who can still sign in.