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Audit Trail

Settings → Audit Trail is a timeline of every operation across your bluefactory account: who did what, to which record, and when. It's built for compliance reviews and "who changed this?" questions.

[SCREENSHOT REQUIRED: Audit Trail page with filters and event rows]

What's recorded​

Events across the platform, including:

  • Configuration — orgs connected, reconnected, enabled, disabled, or deleted; backups created, updated, or deleted; cloud storage and IP whitelist changes; access roles and assignments.
  • Operations — backups, restores, and purges started, launched, completed, or failed; compliance requests created or imported.
  • Account — subscription changes.

Each entry shows the timestamp (UTC plus relative time), the activity (e.g. Backup created, Org reconnected), the record it concerns, and the author. If a bluefactory support administrator acted on your account with your permission, the author column says so explicitly.

Filtering​

Narrow the timeline by author, module (Account, Org, Backup, Restore, Purge, Data compliance, Cloud storage, IP allowlist, Subscription, Access role, Access assignment), and a from/to date range.

Tips​

  • Reviewing a security incident? Combine the Audit Trail (who acted in bluefactory) with the Metadata Change Tracker (what changed in Salesforce).
  • The trail is append-only from your perspective — entries can't be edited or removed from the UI.